Terms of Service

Last Updated: October 19, 2026

Section 5A (machine-learning use of listings) takes effect on November 2, 2026.

1. Acceptance of Terms

KidResize is operated by Arvo Equities, LLC, a Florida limited liability company ("Arvo," "we," "us"). By creating an account, listing, or buying, you agree to these Terms. We may update them; material changes will be posted here with a new "Last Updated" date and, for registered users, emailed at least 14 days before they take effect. You must be at least 18 years old to create an account, list, or buy. KidResize is not directed to children under 13, and we do not knowingly collect personal information from them.

2. Nature of the Platform; Limitation of Liability

KidResize is a marketplace. Arvo Equities, LLC processes the payment and appears on your statement, but the seller, not Arvo, sells the item and is responsible for it. Items are sold by independent sellers; Arvo is not the seller of record, does not own or inspect items, and makes no warranty about any item. Sellers are solely responsible for their listings, item condition, accuracy, and legal compliance. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARVO IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, AND ARVO'S TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE GREATER OF (A) THE FEES YOU PAID ARVO FOR THE ORDER AT ISSUE OR (B) $100. Nothing in these Terms limits liability that cannot be limited by law.

3. Payments and Payment Hold

Payments are processed by Stripe, Inc. through Stripe Connect; sellers must agree to the Stripe Connected Account Agreement. Arvo Equities, LLC processes the payment and appears on your statement, but the seller, not Arvo, sells the item and is responsible for it. Arvo is not a bank, escrow agent, or money transmitter and does not hold funds in trust. After a sale, the seller's payout is held until 3 days after the carrier reports the item delivered (or 10 days after the shipping label is created if there is no delivery scan), and for pickup orders as described in Section 5B, and then released through Stripe unless a claim is open.

3A. No Returns; Buyer Claims

No returns. If an item arrives not as described, contact support within 3 days of delivery and we'll help find a solution. If an item does not arrive, contact support as soon as you can. When you contact us, we will pause the payout, review information from both parties, and decide in good faith whether to release the payout, refund the buyer (in whole or part), or take other action. Either party may ask us to reconsider within 7 days by replying to the ticket with new information. Fit and change of mind are not covered.

4. Payout Holds, Reversals and Offsets

We may delay, hold, reverse, or offset a seller payout only (a) to investigate suspected fraud or a policy violation, (b) for a chargeback, refund, or open dispute, (c) for amounts the seller owes us, or (d) as required by law, Stripe, or a court or government order. We will notify you by email with the reason unless the law prohibits it, and release any funds not needed for these purposes. We may suspend or close accounts that violate these Terms; when we do, we will email the reason and pay out funds not subject to a hold above. We may hold a seller payout while a dispute about that order is open. If a refund, chargeback, fee or reversal leaves a negative balance, you owe it to Arvo. We may offset it against future payouts, debit your connected account or payment method where permitted, suspend your account, and pursue collection.

5. Prohibited and Restricted Items

Sellers must comply with the Consumer Product Safety Improvement Act (CPSIA) and all CPSC rules. You may not list: any item subject to a recall (check CPSC.gov and SaferProducts.gov before listing); drop-side cribs; infant inclined sleepers or crib bumpers; car seats and booster seats (not accepted on KidResize); children's sleepwear that does not meet federal flammability standards (16 CFR 1615/1616) or is missing its label; children's items with drawstrings at the hood/neck (sizes 2T–12); items known or suspected to exceed lead or phthalate limits; or counterfeit goods. We may remove listings and cancel orders that violate this section.

5A. Your Listings

You keep ownership of the photos and text you post. You grant Arvo a non-exclusive, worldwide, royalty-free license to host, display, copy, adapt (for example, resize or crop) and distribute your listing photos and details to operate KidResize, and to use them to develop and train machine-learning features for KidResize. Our service providers, such as Google (Gemini API), may process them for these purposes on our behalf. You confirm you have the right to post them. The license to display a listing ends when you delete it, except for copies kept in backups or records of completed orders, and machine-learning features already trained with it do not have to be retrained, and we will not use deleted listings for new training. Do not post photos showing a child's face or other identifying details. See our Privacy Policy.

5B. Bulk Lots and Local Pickup

A bulk lot is one listing for several items sold together for one price. Every item in a bulk lot must be the size and gender shown on the listing and in Perfect, Great or Lightly used condition, meaning no stains, holes, broken fasteners or heavy wear. The seller is responsible for the accuracy of the lot: the item count, size, gender, condition and photos. A lot that is missing items or contains items that do not match the listing may be treated as significantly not as described under Section 3A. Shipping for a bulk lot is calculated from the bulk shipping rate shown at the time of sale; the seller chooses whether the buyer, the seller or both pay it.

If a seller offers local pickup, the listing shows only an approximate location (city or town and ZIP code). The pickup address the seller enters is shown only to the buyer after payment. Buyer and seller are responsible for arranging the pickup and for their own safety; we recommend meeting in a busy public place and checking the items before leaving. Arvo does not attend, supervise or verify pickups. For pickup orders, the buyer confirms pickup in Purchases; the seller's payout is released 3 days after the buyer confirms pickup, or 10 days after the order if pickup is not confirmed, unless a claim is open. The same no-returns and claim process applies.

6. Governing Law; Disputes

These Terms are governed by Florida law. Before filing a claim, contact help@kidresize.com or write to Arvo Equities, LLC, 255 South Orange Ave, Suites 104-1715, Orlando, FL 32801 and attempt informal resolution for 30 days. Any remaining dispute will be resolved by individual binding arbitration administered by the AAA under its Consumer Rules in Orange County, Florida (or remotely), except either party may bring an individual claim in small-claims court. YOU AND ARVO WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION. You may opt out of arbitration within 30 days of first accepting these Terms by emailing us.

7. Contact

Arvo Equities, LLC, 255 South Orange Ave, Suites 104-1715, Orlando, FL 32801 · help@kidresize.com